Privacy Policy

Information we collect

Depending on how you use our website, we may collect:

• Identity and contact details (name, email, phone number)
• Booking information (pickup location, dates, vehicle selection, driver details)
• Payment-related data processed securely by our payment providers (we do not store full card numbers)
• Account credentials if you register with us
• Technical data such as IP address, browser type, and cookies
• Communications you send to our support team

How we use your information

We use personal data to:

• Process and manage car rental bookings
• Connect you with the relevant rental supplier
• Send booking confirmations and service messages
• Provide customer support and respond to enquiries
• Improve website performance, security, and user experience
• Comply with legal and regulatory obligations

Legal basis for processing

We process personal data where necessary to perform a contract (your booking), where required by law, where we have a legitimate interest in operating a safe and efficient marketplace, and — where applicable — with your consent (for example, marketing communications where you opt in).

Sharing your information

We share booking details with the rental supplier fulfilling your reservation. We may also use trusted service providers for hosting, analytics, email delivery, and payment processing. These providers may only use data as instructed by us.

We do not sell your personal data to third parties.

Cookies

Our website uses cookies and similar technologies to remember preferences, measure traffic, and keep sessions secure. You can control cookies through your browser settings, although some features may not work correctly if cookies are disabled.

Data retention & security

We retain personal data only as long as needed for bookings, legal compliance, and dispute resolution. We apply appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse.

Your rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us using the details below.