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Frequently Asked Questions
What documents do I need to rent a car in Albania?

You'll need a valid driver's license (international or EU license), passport or ID card, and a credit card in your name for the security deposit. Drivers must be at least 21 years old with a minimum of 1 year driving experience.

Yes! We offer convenient airport pickup at Tirana International Airport (TIA). Our representatives will meet you in the arrivals hall, and you can start your Albanian adventure immediately upon landing.

In case of an accident, contact us immediately at our 24/7 emergency number. For breakdowns, we provide roadside assistance. All our vehicles are covered by comprehensive insurance, and we'll arrange a replacement vehicle if needed.

You can drive throughout Albania and neighboring countries like Montenegro, Kosovo, and North Macedonia. However, you must inform us in advance for cross-border travel and may need additional documentation.

We operate on a 'full-to-full' policy. You receive the car with a full tank and must return it with a full tank. If you return it with less fuel, we'll charge you for the missing fuel plus a refueling service fee.

Yes, you can add up to 2 additional drivers for a small daily fee. All additional drivers must meet the same age and license requirements and be present at pickup to sign the rental agreement.

Extensions are subject to vehicle availability. Contact us at least 24 hours before your scheduled return to check availability and confirm the extension. Additional charges will apply for the extended period.

Yes, we provide child safety seats for infants and children. Please request them when making your booking. We have various sizes available, and there's a small daily rental fee for each seat.

Free cancellation up to 24 hours before pickup. Cancellations within 24 hours incur a 50% charge. No-shows are charged the full rental amount. Refunds are processed within 5-7 business days.

Most of our vehicles come with unlimited mileage within Albania. However, some premium vehicles may have daily mileage limits. Check your rental agreement for specific terms, or contact us for clarification.

All rentals include basic third-party liability insurance. We also offer comprehensive coverage options including collision damage waiver (CDW) and theft protection. Additional coverage can be purchased at pickup.

Yes, we offer one-way rentals between major cities in Albania for an additional fee. This service is subject to availability and must be arranged at the time of booking. Contact us for specific pricing.

Late returns are charged at the daily rate for each additional hour. If you're more than 2 hours late, you'll be charged for an additional full day. Please contact us if you anticipate being late.

Yes, GPS navigation is available as an optional extra for a small daily fee. Our GPS units are pre-loaded with maps of Albania and neighboring countries to help you navigate easily.

Any traffic fines incurred during your rental period are your responsibility. We'll forward any fines received to you, and you must pay them directly to the relevant authorities within the specified timeframe.